Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What kind of services precisely can VPS and dedicated server users take full advantage of?
If you acquire your own server, you shall have more independence as to what you could install and run when compared to a shared Internet hosting account. With a shared service, you have access only to your own account, so you aren't able to install server-side software. While this is not a concern for most script-driven apps, there are several that have particular requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. If you have practical experience, you'll not have any troubles to run the server, but if you don't, you may simply not have the competencies to deal with everything and use the script applications that you want. If this is the case, you could use our Installation & Troubleshooting upgrade, which means that our system administrators can setup everything for you and assist you with any difficulties that you may face.
Installation and Troubleshooting in VPS
The upgrade comes with 1 hour of custom work on your web server, so if you get any one of our virtual private servers
packages, you could take advantage of this service and have our admins carry out different tasks that you are unable to do yourself or you have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any app that doesn't function efficiently for some reason. You may add the upgrade to your package as often as you want depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left inside your billing CP. Our Managed Services upgrade includes thirty minutes of custom work on your machine also, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with several clicks from the billing area.
Installation and Troubleshooting in Dedicated Hosting
In case you need our upgrade for any reason, you can add it to your dedicated server
with a couple of mouse clicks from your billing Control Panel or if you will require some custom work on the hosting server the minute it is put in place, you can obtain the upgrade during the signup process and tell us what do you require to be performed, so everything will be ready once your server is functioning. 60 minutes of custom work are added to your account every time you acquire the upgrade, so you can take advantage of this service as frequently as you need. If some task needs less time to be completed, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will allow you to focus on creating and promoting your Internet sites without spending time on maintaining the dedicated server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with aren't sufficient to perform all of tasks that you require.