Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support on time is our high priority, so that we back up each Linux cloud packages plan with a one hour ticket solution guarantee. At the time you supply a ticket or drop an email, our customer technical support staff will do all they could do to generate the most adequate solution to your problem and to offer guidance in due time.
A Top–quality Support Service
Our tech support service is delivered by a team of capable technicians that are prepared to react to your questions immediately. You can speak to the tech support crew by launching a support ticket from your Site Control Panel or by sending us an e–mail. On working days, you can also contact us on the phone or use the live chat option.
An Intuitive Help Section
Should you require help while performing tasks within the Control Panel, you’ll be able to always click the Help key and locate your query in the variety of content articles that will come up. We have as well turned a number of the content articles into educational videos. The collection of video clips will show up if you click on the Videos button available in each section.