Lots of persons who begin using their very first web hosting account, or switch companies, usually have enquiries with respect to how particular things are performed or confront obstacles when setting up various things like emails, site settings, etc. That’s the reason why, lots of web hosting companies have prepared documentation with frequently asked questions and problems in order to help their clients obtain information quickly and seamlessly. Consequently, the customer service team representatives can focus on actual problems that certain customers may be facing, since the solution for the minor things will already be available on the web and customers will be able to easily deal with them without having to get in touch with the customer service team. Having comprehensive documentation is vital, especially for new users with zero previous experience, as the web hosting service involves heaps of features and many people can become perplexed about what action to take. A good information repository can both help you do the operations that you need and become aware of how the hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting
packages feature an elaborate knowledge base where you can find information about all the predicaments that you might experience and their resolutions. You can get to know how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but nevertheless you’re unable to send emails, for example. We’ve tried our utmost best to be as exhaustive as possible and to cover all possible options so as to save you time and efforts and to provide you with different solutions for each problem. The knowledge base includes educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, while if you wish to check the entire article archive, you can go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers
include an extensive article archive where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we have gathered from our customers over the years and, as a result, our articles encompass particular issues that you might chance upon and include the easiest means of repairing them, for example receiving a 500 Internal Server Error message or being unable to send e-mail messages from your personal computer even though you have the right SMTP server settings. The articles are available in each single Control Panel section and you can check them at any time. They can help you boost your knowledge not only about our services, but also about the hosting realm as a whole, as they offer detailed guides and general information such as what file access permissions or cron jobs are.