Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our crew of technicians will do their best to answer to your service demands within up to 1 hour. If, however, the trouble you have come across demands the assistance of our Admin =Department,= we’ll send the ticket to the technician on duty and will submit a comment to inform you.

  • Top quality support service

  • Top–class Client Assistance Service

  • We provide you with 24x7x365 customer help and support by using a turbo–fast ticketing system included in your Control Panel. You’ll be able to email us at any time about any of the applications that come installed in advance on the virtual server, this includes the desired Operating System, the server admin panel and our custom created Site Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Site Control Panel that will come without charge along with your virtual server, you can find an instructive Help zone, incorporating all you should be informed on when supervising your sites and programs. We have added a wide range of how–to reports and video training that present the important web site maintenance responsibilities in an easy to read fashion.