Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center included in your Site Control Panel features a collection of help articles and frequently asked questions. Aimed towards resolving any common problem that you might chance upon, they are compiled by our support team of experienced technicians.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of how–to video tutorials that detailedly display how to deal with a common issue connected with your Linux cloud packages account. You can find the video tutorials in the Help section.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a one–hour support ticket response guarantee. A team of knowledgeable technical support engineers will be available to you to answer all the inquiries that you may have. During non–busy periods, an answer will be given in even less than 20 minutes.